Picaroon Solutions

leading you to the hidden treasure in your projects and technology

Technology implementation

  • Software and cloud service set up, including Microsoft Office 365

  • SharePoint site design, content creation, and configuration

  • Permissions scheme design and application


Project Management

  • Requirements identification and information-gathering

  • Stakeholder communication and collaboration

  • Project plan design and refinement

  • Project coordination, tracking, and document management


Technology Training

  • Training needs assessment

  • Curriculum creation and class design

  • Group and one-on-one classes (in-person and online)

  • Support resources

    • Step-by-step user guides

    • Technical admin guides

    • Quick-reference cards

    • Best practice documentation

    • Training videos


General technical and business services

  • Technical and business process assessment and redesign

  • Proposal writing and editing

  • Call center flow design

  • Office relocation coordination


Technical support

  • Technical Support and Help Desk management

  • One-on-one support and training for Executives

  • Tier 3 technical support


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