Technology implementation
Software and cloud service set up, including Microsoft Office 365
SharePoint site design, content creation, and configuration
Permissions scheme design and application
Project Management
Requirements identification and information-gathering
Stakeholder communication and collaboration
Project plan design and refinement
Project coordination, tracking, and document management
Technology Training
Training needs assessment
Curriculum creation and class design
Group and one-on-one classes (in-person and online)
Support resources
Step-by-step user guides
Technical admin guides
Quick-reference cards
Best practice documentation
Training videos
General technical and business services
Technical and business process assessment and redesign
Proposal writing and editing
Call center flow design
Office relocation coordination
Technical support
Technical Support and Help Desk management
One-on-one support and training for Executives
Tier 3 technical support